Privacy Policy
Last updated: September 22, 2025
Who we are
This website is owned by Chandler, LLC (“we,” “us”).
Contact: [email protected]
Mailing address: PO Box 31322, Knoxville, TN 37930
What we collect
- Information you provide (forms/newsletter): name, email, and your message.
- Automatic data: IP address, pages viewed, device/browser info, and similar analytics collected via Google Analytics and basic cookies.
- Cookies: used for site functions and to understand traffic patterns.
How we use information
- To send updates you request (email via Kit).
- To respond to inquiries and manage appointments.
- To operate, secure, and improve the site.
- To analyze site traffic and user behavior (aggregate analytics).
- To comply with legal obligations.
Email marketing (Kit)
If you subscribe, we’ll send occasional emails with retail insights and brand updates. Every email includes an Unsubscribe link. You can also email [email protected] to be removed.
Sharing & processors
We do not sell personal data. We use trusted providers that process data on our behalf only to run the services:
- Website & hosting: Elementor Hosting
- Email/newsletter: Kit
- Analytics: Google Analytics
- WordPress theme/plugins: Kadence/Elementor features as needed
Legal bases (EU/UK visitors)
Consent (newsletters), legitimate interests (site operation/analytics), and/or legal obligation.
Retention
- Email subscribers: while active; inactive contacts are typically removed after 24 months of no engagement.
- Analytics data: retained 26 months.
- Business/transaction records: kept longer if required by law.
Your choices & rights
Unsubscribe from emails anytime via the link in any message or email [email protected]. You may also request access, correction, or deletion of your data; we aim to respond within 30 days. California residents: we do not “sell” or “share” personal information under the CCPA.
Children
This site isn’t intended for children under 13.
Security
We use reasonable safeguards; no method is 100% secure.
External links
Linked sites have their own policies.
Changes
We may update this Policy; the “Last updated” date reflects the current version.