Independent Woman-Owned, American-Made
True South Puzzles Wholesale
Unplug. Escape. Explore.
The puzzle company that turned away Amazon. Built to live on independent retail shelves, designed to be worked across three generations, packed with hidden Easter eggs in every artist-commissioned design.
Represented by AmyFay Chandler in Tennessee & Kentucky
Independent Woman-Owned · American-Made · Nashville, Tennessee
To order True South Puzzles wholesale in Tennessee or Kentucky, contact AmyFay Chandler — True South Puzzles’s rep through the Tango Showroom — at [email protected] or 865-217-6790.
Just Landed · Spring/Summer 2026
Boxed Matches debut · 6 College Town minis · 3 panoramic showstoppers
Why True South works at retail
True South was started, in founder Susan Taylor’s own words, “looking for more interesting images and trying to protect mom-and-pop bricks-and-mortar stores.” The category had been overrun by bulk producers who weren’t paying attention to imagery, and Susan built True South as the alternative, independent woman-owned, Nashville-based, and explicitly designed to live in the kind of independent retail her shoppers were trying to support.
The line works best when a store gives shoppers enough variety to find themselves in the art. State puzzles, National Parks, Appalachian Trail, Nashville, pet humor, seasonal designs, and 100-piece minis all serve a different gift moment without making the category hard to shop. Every puzzle is commissioned from an independent artist and packed with buried Easter eggs, on city designs, the postmark is the actual founding date of the city; on state designs, the puzzle is numbered by the state’s order in the Union.
Founder Principle
True South has turned away Amazon and big box. The line is built for independent retail and reorders accordingly.
Designed Multi-Generational
500-piece cuts engineered for grandparents, parents, and grandkids to work the same table. Conversation, not just a game.
Artist-Commissioned Art
Original designs from independent artists (Jennifer Savage’s the newest), never licensed stock imagery.
Repeat Reason
Customers finish a puzzle, frame it, gift it, and come back for a different place or theme. 30-day reorder cadence at retail.
Start with the puzzles customers already know how to buy.
A first True South presentation should feel edited, not random. The easiest way into the line is a shelf built around familiar places, then rounded out with smaller formats and personality designs.
Travel Anchor
National Parks gives the shelf its broadest audience.
Park lovers, grandparents, hikers, road-trip customers, and families all understand the gift immediately.
Regional Anchor
State puzzles make the local story obvious.
Tennessee, Kentucky, Nashville, Great Smoky Mountains, and Appalachian Trail designs turn local pride into an easy gift.
Small Gift
Minis make the category easier to add.
100-piece minis give the display a lighter giftable format for stockings, care packages, thank-you gifts, and quick evening projects.
The Full Line
The True South catalog is organized around beloved places, activities, animals, and people. That means a retailer can merchandise the line by customer story instead of treating puzzles as a generic game category.
New for 2026: Welcome to Tennessee, by Jennifer Savage. True South’s newest artist, debuting on what is also the first True South puzzle ever to use a white border, cut on a different die than the catalog standard. The art hides purple irises (state flower), mules for Mule Day, Tennessee flags, and national parks icons across the image. Susan’s framing: “a love letter to Tennessee.” The headline for any TN gift store in 2026.
New for 2026: American Originals. Uniquely American inventions and creations, Ben Franklin, the Model T, with quirky callouts from each state. Tied to the U.S. 250th anniversary in 2026 but designed deliberately not to be locked to that anniversary. Susan calls it “a love letter and a history lesson in one.”
New for 2026: Tennessee Matchbooks (TSDTS99). A full-size puzzle made of vintage Tennessee matchbook cover art, Loveless, Gatlinburg, and the iconography of the whole state. Pairs on the shelf with the Tennessee Boxed Matches set (TSMB99) for a one-two cross-merch story.
State puzzles. The Tennessee map puzzle, the Kentucky map puzzle, state-specific designs in the states True South is carried. Tennessee and Kentucky each sell every season in their home state.
Regional series. Great Smoky Mountains, Appalachian Trail, Nashville, SEC Tailgating. True South’s own positioning: “beloved places, activities, animals and people.” The Appalachian Trail puzzle is an especially clear regional fit, with elevated interest around the AT Conservancy’s 2025 centennial.
National Parks. The single-panoramic America’s National Parks, individual-park puzzles, and the Park Collector series (Bison, Eagle, Moose, Wolf, twelve parks per animal border).
Caught and Collared. The dog-and-cat mugshot series, illustrated pet portraits designed to read as the family pet’s first arrest. The customer who picks one up laughs out loud in the store, which is the tell.
100-piece minis. Launched late 2025. A smaller format for add-on gifts, stocking stuffers, travel bags, care packages, and customers who want the True South art experience without committing to a full-size puzzle.
Seasonal and limited-edition drops. Holiday puzzles (Santa in the City, Nutcrackers, Christmas minis), bundle offers around Q4 (sixteen-for-the-price-of-fourteen historical pattern), and occasional limited-edition drops including the retired Dolly series.
New designs every year. From True South’s About page: “She continues to support independent artists by getting their artwork in the public eye with a host of new designs every year.” The catalog refreshes itself without abandoning the anchors, National Parks, state puzzles, Appalachian Trail stay carried while new artists keep the assortment fresh.
How True South is made
The founding purpose. When I asked Susan how she introduces True South to someone who’d never heard of it, this is what she said: “Independent woman-owned company started by looking for more interesting images and trying to protect mom-and-pop bricks-and-mortar stores. There are bulk producers out there that are not paying attention to imagery, and we wanted things… It’s a Southern roots company. We attack the South with the love of our history and our roots, and at the same time, the things that make us a little quirky and a little different and a little fun.” Susan didn’t lead with the product. She led with the principle. That principle is the brand.
Turned away Amazon. Turned away big box. In Susan’s words: “We have turned away Amazon. We have turned away big boxes. Probably to our own detriment. We are champions of brick and mortar, mom and pops, and of our communities.” That isn’t a tagline. It’s a real moat. Most American-made puzzle brands sell on Amazon. True South doesn’t. The whole company is engineered to live on an independent retailer’s shelf.
The artist program. Susan commissions independent artists, pays them for the right to use a single image on a puzzle, and lets the artist keep ownership of the artwork to sell anywhere else they want, on prints, mugs, totes, their own shop. Mutual lift: True South gets unique imagery no other puzzle brand carries, and the artist gets exposure plus a new revenue channel. Jennifer Savage is the program’s newest example, debuting on Welcome to Tennessee in 2026 and the Visit Knoxville cylinder mini that opens the College Towns series. Every puzzle is credited to its artist on the box.
Easter eggs buried in every design. Susan’s words: “We bury Easter eggs. Like all of our cities, when you look at the postmark, it’s actually the founding date of that city. They’re numbered by the number of the state of the Union. We bury Easter eggs in all of the puzzles, just because we’re nerds, we like history.” The art rewards attention twice, once putting it together, again noticing what was hidden in plain sight. Welcome to Tennessee buries the state flower (irises in purple), Mule Day mules, Tennessee flags, and national-parks icons across the image.
Four panels on every box. When you open the lid, the inside flaps and side panels carry content most puzzle companies skip: an artist bio with the artist’s own contact, a giving-back panel naming the nonprofit tied to that puzzle, a “We’ve got your back” panel with a real missing-piece replacement promise, and a puzzle trivia panel with Easter-egg facts about the subject. The Seaside box, for example, tells you Seaside helped inspire the pastel beach-town aesthetic and served as the filming location for The Truman Show. The box is part of the gift, not just packaging.
The factory, in Susan’s words. Small factory in the American Midwest. Same team has worked there for years. The puzzles are stamped through blue board on elevated machines originally built in the 1960s to stamp leather for car seat covers. Operators stand at shoulder height with OSHA wristbands tied to a strap behind them, the die slams down hard enough to take a hand. Six of those machines run in a row, slinging puzzles in like pizzas going into a pizza oven. After cutting, each puzzle hits a conveyor, slides into a chute, gets broken apart by an arm, drops into the bag, and is heat-sealed. No public tours, appointment and client status only.
Multi-generational by design. Most True South puzzles are 500 pieces on purpose. Susan: “Because they’re designed to be multi-generational. We want grandparents to work it with their grandkids, with their mom. It starts good conversation, like, Mom, what’s this about Tennessee? What is Mule Day? You end up getting stories, particularly from grandparents, that might not be shared. And those are lost to history if you don’t do that.” The piece count is the conversation starter. The Easter eggs are the prompt. That’s the product.
Thirty years of custom framing behind the quality. Susan Taylor ran a custom picture-framing shop in Nashville for three decades before she sold it to run True South full time. A framer knows what finished art looks like, how light hits a matte finish, how board weight holds up over time, whether pieces sit flush enough to frame cleanly. Every True South puzzle is engineered to be frame-worthy the day it’s finished. From True South’s own copy: “the highest quality materials to ensure that pieces fit seamlessly and last a lifetime, and create frame-worthy finished pieces of art.”
Nonprofit giving. From the About page: “A portion of the proceeds of puzzle sales support exceptional non-profits as part of True South’s mission to give back.” The nonprofit gets named on the giving-back panel of every box, so the customer knows where their dollars went the moment they unwrap it.
Retailer FAQ: True South Puzzles
Common questions from Tennessee and Kentucky retailers about carrying True South. Click any question to expand.
How do Tennessee and Kentucky retailers order True South Puzzles wholesale?
AmyFay Chandler represents True South Puzzles across Tennessee and Kentucky through Tango Showroom at AmericasMart Atlanta. The opening order minimum is $230. Standard puzzles order in twos; 100-piece minis order in sixes.
Where is True South Puzzles available for wholesale in Tennessee and Kentucky?
AmyFay Chandler represents True South Puzzles across Tennessee and Kentucky through Tango Showroom at AmericasMart in Atlanta. Contact AmyFay directly at [email protected] or (865) 217-6790 to set up a first order.
What makes True South different from other puzzle brands?
Four things. First, the founder principle: True South has actively turned away Amazon and big box. Founder Susan Taylor started the company, in her own words, “looking for more interesting images and trying to protect mom-and-pop bricks-and-mortar stores.” Second, an independent-artist program, designs are commissioned from more than two dozen independent artists every year (Jennifer Savage is the newest), and the artists keep ownership of their artwork. Third, every box has four panels of content most puzzle companies skip: artist bio, nonprofit giving, missing-piece replacement promise, and puzzle trivia. Fourth, 500-piece cuts are intentional, Susan designed the cut so grandparents, parents, and grandkids can work the same table together.
What should a first True South assortment include?
Start with the puzzles customers recognize quickly: America’s National Parks, the Appalachian Trail, the store’s home-state puzzle, Great Smoky Mountains, Nashville, and a few 100-piece minis. Then add personality with pet, humor, sports, holiday, or seasonal designs that fit the store’s customer. Email AmyFay to walk the full plan.
What's new from True South for 2026?
Three headliners. Welcome to Tennessee by Jennifer Savage, the first True South puzzle ever to use a white border, cut on a different die than the catalog standard, with the state flower, Mule Day mules, Tennessee flags, and national-parks icons buried throughout. Susan called it “a love letter to Tennessee.” American Originals, uniquely American inventions and creations (Ben Franklin, the Model T) with a quirky callout from each state, tied to the U.S. 250th but designed to keep selling beyond it. Tennessee Matchbooks, a full-size puzzle made of vintage Tennessee matchbook art (Loveless, Gatlinburg, the rest of the state), pairing on the shelf with the Tennessee Boxed Matches set.
Ready to carry True South Puzzles wholesale in your Tennessee or Kentucky store?
Tell me about your store and I’ll get back to you within 24 hours. No pressure — just a conversation about what works for your customers.
Ready to order now?
Open your True South account through Tango →Or tell me about your store below and I’ll set it up.
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Your message comes straight to me. If you’re in Tennessee or Kentucky, expect a note from me directly.
Outside Tennessee or Kentucky?
True South Puzzles is represented by reps across the Southeast and Southwest and reachable directly at truesouthpuzzlecompany.com/wholesale or 615-810-9179. If you’re reading this from outside TN or KY and you want to carry the line, email me, I’ll point you to the right contact.
If you reach out, tell them where you found it. One sentence, “I saw it on AmyFay Chandler’s site”, is how a page like this becomes something Tango and True South can actually see.
If True South is right for your store, these probably are too
Other lines I represent that pair well with True South on a gift-store floor:
Compendium, Inspirational children’s and gift books from the 40-year publisher now part of Penguin Random House. Named titles your customer asks for by name, the cross-generational companion to a True South puzzle.
ORI London, B Corp carryalls and totes from East London. The National Parks customer who drives to the store in a tote walks out with the puzzle and the Kickstarter-backed umbrella.
Caroline B Cook, Christian children’s books and keepsakes from Nashville. Same gift-giving customer, a faith-forward companion to the True South state-pride shelf.
About AmyFay Chandler
I’m AmyFay Chandler, a Knoxville-based wholesale sales rep serving independent retailers in Tennessee and Kentucky through Tango Showroom. I also represent Sweet Tree Jewelry and Caroline B Cook nationwide. Before I became a rep, I built two T-shirt lines, ran my own retail business, bought home and gift for Elder’s Ace Hardware, and worked with Werner Frank. I have been the maker, buyer, retailer, rep, and person at the register, so I evaluate every line from the store floor first.
I write the Retail Tidbit, a Friday read for local retailers I’ve published since August 2021, to help them buy smarter, merchandise with intention, and keep their stores valuable. Years of past issues live on my blog. Email me. More about me →